AVAILABILITY Introduction Availability of service is a key element of cloud service contracts.1 Where a customer cannot access his data, a server is down or the software cannot be accessed, a service is unavailable; this

Source URL: ec.europa.eu

• Information technology management
• Outsourcing
• Service-level agreement
• Cloud infrastructure
• The Cloud
• Downtime
• Cloud computing security
• Rackspace Cloud
• Cloud computing
• Centralized computing
• Computing

EU Cloud Computing Policy Dr. Andreas Tegge, Vice President EU Government Relations, SAP AG EuroCloud Congress, Luxemburg, October 16, 2013 EU Cloud Policy Framework

Source URL: www.eurocloudcongress.org

• European Union
• Service-level agreement
• Software industry
• Political philosophy
• Computing
• Cloud computing
• SAP AG

SERVICE LEVEL AGREEMENT VERSION[removed] Support Sie erreichen uns telefonisch von Montag bis Freitag 08.00 – 12.00 und 13.30 – 17.00 Uhr

Source URL: www.redit.ch

SOLUTION BRIEF AccelOps for Managed Service Providers Integrated Cloud Security, Performance and Availability Monitoring for MSPs The Challenge

Source URL: www.amanox.ch

• Business
• Performance management
• System administration
• Information technology management
• International trade
• Managed services
• Service-level agreement
• Security information and event management
• Cloud computing security
• Management
• Computing
• Computer security

PHE-CQC Service Level Agreement

Source URL: www.gov.uk

• Social care in England
• Close quarters combat
• Government of the United Kingdom
• Politics of the United Kingdom
• Government
• Care Quality Commission
• Local government in England
• NHS England

Reputation-based Service Level Agreements for Web Services Radu Jurca and Boi Faltings Ecole Polytechnique F´ed´erale de Lausanne (EPFL) Artificial Intelligence Laboratory CH-1015 Lausanne, Switzerland

Source URL: liawww.epfl.ch

• Telecommunications engineering
• Information technology management
• Quality of service
• Electronic engineering
• Service-level agreement
• Electronics
• Technology
• Teletraffic
• Network performance
• Streaming

Reliable QoS Monitoring Based on Client Feedback Radu Jurca Ecole Polytechnique Fed ´ erale ´

Source URL: liawww.epfl.ch

• Network performance
• Management
• Contract law
• Service-level agreement
• Network architecture
• Computing
• Quality of service
• Service-oriented architecture
• Teletraffic
• Information technology management
• Outsourcing

Essex Shared Services Managing your financial processes... so you can focus on education Who we are

Source URL: www.essex.gov.uk

• Marketing
• Expense
• Payroll
• Service-level agreement
• Paycheck
• Service
• Intuit
• Customer support
• Payroll service bureau
• Business
• Employment compensation
• Information technology management

[removed]casestudy-digital-chocolate

Source URL: www.joyent.com

• Software
• Computing
• Digital Chocolate
• Node.js
• Cloud computing
• Electronic Arts
• Service-level agreement
• Chocolate
• Video game development
• Video game developers
• Joyent

Published in the 2002 Computer Measurement Group (CMG) Conference, Reno, NV, Dec[removed]LOAD TESTING, BENCHMARKING, AND APPLICATION PERFORMANCE MANAGEMENT FOR THE WEB Daniel A. Menascé Department of Computer Science an

Source URL: cs.gmu.edu

• Streaming
• Network management
• Software testing
• Load testing
• Quality assurance
• Tests
• Service-level agreement
• Quality of service
• Load balancing
• Computing
• Concurrent computing
• Distributed computing